Quincy University
Communication Program
A guide to senior and program assessment with information on portfolio development for all Communication majors.
1. QU Communication: Senior Performance Assessment.
2. Professional Portfolio: Outcomes for Communications Graduates.
3. Professional Portfolio: Media Writing Exhibit.
4. Professional Portfolio: Public Speaking Exhibit.
5. Professional Portfolio: Legal and Ethical Contexts.
6. Professional Portfolio: Political and Social Contexts.
7. Professional Portfolio: Public Relations Exhibit.
8. Professional Portfolio: Broadcast Exhibit.
9. Professional Portfolio: Journalism Exhibit.
10. Professional Portfolio: Professional Communication Exhibit.
11. Professional Portfolio: Sport Communication Exhibit.
12. Professional Portfolio: Professional Leadership.
13. Professional Portfolio: Media Literacy.
14. Professional Portfolio: Citizenship/service.
15. QU Communication: Courses for Learning Outcomes
16. QU Communication: Beginning and Sustaining Your Portfolio
Purpose of the
Assessment
All programs at Quincy University are developing systems of outcomes assessment. The purpose of this effort has two dimensions: to measure the performance of our prospective graduates and, by extension, to gauge the effectiveness of our curricula in meeting the needs of contemporary students.
From the point of view of the institution, assessment highlights what we are doing well and what we need to improve. Because both students and the world for which we seek to prepare them are rapidly changing, we need frequent feedback to keep doing our jobs at the high level of effectiveness our students have every right to expect.
From the perspective of those participating in the assessment, the benefits may seem less obvious. However, they are significant:
Participation in
Assessment
In this pilot year, prospective 2005 Communication graduates will be required to participate in the portfolio-based assessment as part of the Senior Seminar. In the future, a mark of “Pass” or “High Pass” on the portfolio assessment will be a graduation requirement for all Communication majors.
You will notice that course syllabi in Communication will soon carry notations indicating that potential portfolio items are prepared in a paraticular course or that knowledge and skills leading to a portfolio proficiency are covered. Your instructors and advisors will be encouraging you to save assignments that demonstrate your abilities in the areas represented by portfolio exhibits. From those examples, you will compile a portfolio of your best work as polished and refined with the assistance of the Communication faculty.
It will be to your advantage to retain and regularly edit your work to reflect your growing professional capacity. Please familiarize yourself with the requirements and rubrics in this handbook and their relationship to the Communication curriculum. You will find that beginning to assemble your portfolio early in your career as a Communication major will help you to integrate your learning and accelerate your professional growth.
The Assessment
Process
Completing the Portfolio
Each fall, prospective graduates for the following May will assemble a portfolio of exhibits to demonstrate competency in eight areas. (Please see Professional Portfolio: Outcomes Requiring One or More Exhibits.) Exhibits may be selected from completed assignments in courses completed over the student’s years as a Communication major. Each exhibit must be accompanied by a statement of self-assessment that includes the following:
Advisers and other members of the Communication faculty will assist students as requested with the process of developing the portfolio. The Self-Assessment rubrics contained in this handbook provide guidelines for choosing and evaluating exhibits.
The written portfolio may be presented in a simple folder as long as the contents are securely bound and neatly assembled. Special care should be taken with any multimedia exhibits (e.g., audiotapes, videotapes, discs, or CD’s).
The Summative Assessment
Senior students will complete the required Senior Seminar as usual. In this course, they will prepare a seminar paper and will receive a list of questions and issues from which a topic for an extemporaneous speech will be drawn.
On Assessment Day, a panel consisting of the three members of the Communication faculty, three members of the Communication Advisory Board, and one Communication program alum will conduct an assessment session with the seniors. Each prospective graduate will be evaluated on
Students will receive forms with specific comments by all evaluators indicating areas of strength and weakness. They will also receive a form providing the average of marks given for each section and for the assessment as whole (pass, fail, high pass).
Copies of the evaluation forms will be retained by the program
advisory group and will be scrutinized to develop an assessment of strengths
and weaknesses of the program as indicated by the marks and comments. External evaluators will also submit an
omnibus form to provide general comments and suggestions.
Before Your Senior Year
Advisors will be happy to discuss your ideas, questions, or concerns regarding preparation of your portfolio at any time. Please review the information in this handbook and meet with your advisor at your earliest convenience to begin the portfolio process.
The successful Communication graduate demonstrates
I. Mastery of the elements of written communication;
II. Mastery of the elements of oral communication;
III. Ability to apply theories of communication;
IV. Ability to produce polished examples of various types of
professional communications;
V. Working knowledge of the norms and ethics of communications professionals;
VI. Working knowledge of the social, political, and cultural environments of
Communication;
VII. The ability to synthesize knowledge, experience, and values;
VIII. Professional leadership and responsible citizenship
A. By seeking opportunities to serve the profession and the community
B. By taking initiative to recognize problems and issues in the profession and community
C. By marshalling human and material resources to solve these problems
D. By demonstrating mature, independent thinking and respect for alternative
points of view.
Senior Assessment Experience
In the fall of the senior year, each prospective graduate, in collaboration with the academic advisor, prepares a portfolio of exhibits demonstrating achievement of the learning outcomes.
On the designated assessment day in spring, each senior
(1) Presents the completed portfolio to a panel comprised of the Communication faculty and 3 representatives of the Communication Advisory and Assessment Board.
(2) Includes in this presentation a self-assessment of the level of achievement of
each outcome.
(3) Delivers an oral précis of the senior seminar paper and responds to questions from the assessment panel on the topic of the paper.
(4) Selects at random one of several topics and delivers an impromptu presentation on an aspect of the field of Communication (the complete list of possible topics is shared with students earlier in the semester).
Professional
Portfolio in the Communication Program
Skills of a
Professional Communicator
3. Media Writing Exhibit: One or more polished pieces of news or feature writing
Characteristics
of an Exhibit Rated “Pass”
and needs of readers.
Characteristics
of an Exhibit Rated “Fail”
Any one of these characteristics is cause for failure.
Characteristics
of an Exhibit Rated “High Pass”
Self-Assessment
Checklist
_______ I have consulted a number of diverse sources, including at least one personal
interview.
_______ I have taken careful, full, and accurate notes. I am well-prepared to attribute
all information appropriately.
_______ I have included all information a reader needs to know. No gaps are evident in
my treatment of the subject.
_______ My story is tightly organized. Paragraphs are clearly focused around topics,
and paragraphs are arranged logically, with smooth transitions between
elements.
_______ My story is introduced by a lead that promotes interest, reflects the content of
the story, and sets an appropriate tone.
_______ My story has no errors in spelling, mechanics, usage, or attribution.
_______The style of my story is vivid, engaging, polished, and readable.
Professional
Portfolio Communication Program
Skills of a
Professional Communicator
4. Public Speaking
Exhibit: One or more
outlines for speeches of exposition or argument (with recorded speeches when
available).
Characteristics
of an Exhibit Rated "Pass"
·
The exhibit
demonstrates the use of comprehensive information or argument in a
formal speech, anticipating the
basic questions and needs of an audience.
·
The exhibit
draws upon appropriate first-hand and library sources.
·
The exhibit
is organized for clear reasoning (logos), good judgment (ethos),emotional
appeal (pathos) and appropriate emphasis.
·
The exhibit
has a well-developed introduction and conclusion.
·
The exhibit
demonstrates correct English usage and articulation in delivery.
Characteristics
of an Exhibit Rated "Fail"
Any one of
these characteristics is cause for failure.
·
The exhibit
reveals careless speech preparation. Basic questions are not answered, and gaps
in information are evident. The approach is inappropriate to content.
·
The exhibit
is based upon inadequate research, and the analysis of the topic issues is
poor.
·
The exhibit
is disorganized or difficult to follow, and visual aids are poor.
·
The exhibit
has a poor introduction and conclusion.
·
The exhibit
has errors in English usage. Poor articulation is evident in delivery.
Characteristics
of an Exhibit Rated "High Pass"
·
The exhibit
provides a great deal of information or persuasive argument.
·
The basic
needs of listeners are anticipated and exceeded.
·
The exhibit
draws on numerous and varied sources. All sources are properly
attributed.
·
The
organization of the exhibit is very strong, making it easy to present to an
audience
and enjoyable to hear.
·
The
introduction is fresh and appropriate to the body of the speech, and the
conclusion
is memorable or motivating to listeners.
·
The exhibit
has no errors in spelling, mechanics, or usage and demonstrates
fluency,
variety, and vivid personal style.
Self-Assessment
Checklist
______ I have
consulted a number of diverse sources, including both first-hand (interview,
survey) and secondary (library, electronic databases).
______ I
have taken careful, full, and accurate notes.
I am well-prepared to attribute all information appropriately.
______ I
have included all information a listener needs to know. No gaps are evident in my treatment of the
subject in an informative speech.
______ I
have made an effort to understand the needs of my audience, and I have tried to
make an appropriate appeal in a persuasive speech.
______ My
speech is tightly organized. The body
of the speech is clearly focused around topics, and the topics are arranged
logically, with smooth transitions between elements.
______ My
speech outline begins with an introduction that promotes interest, reflects the
content of the speech, and sets an appropriate tone.
______ My
speech outline has no errors in spelling, mechanics, usage, or attribution.
______ The
style of my speech is vivid, engaging, and polished for the listeners in my
audience.
Professional Portfolio Communication Program
Contexts of Professional Communication
5.
Legal and Ethical Contexts: A one- or two-page, single-spaced case brief outlining a major
media law case heard by the Supreme Court.
Characteristics
of an Exhibit Rated “Pass”
Characteristics
of an Exhibit Rated “Fail”
Any
one of these characteristics is cause for failure.
Characteristics
of an Exhibit Rated “High Pass”
Self-Assessment
Checklist
I have chosen a significant
media law case and have read the case on Lexis-Nexis.
I have consulted other
commentaries on the case, as well as the textbook.
I have cited the case and other
works used so that if others wish to look them up they may.
I have succinctly summarized the
facts of the case, the arguments of both parties, and the holding(s) of the
court, including plurality and dissenting opinions, if present.
I have expanded upon the
significance of the case, so the reader understands why it is important in the
history of media law and/or the First Amendment.
My brief has no errors in
spelling, grammar, or punctuation.
My exhibit is brief but
concise.
Professional
Portfolio Communication Program
Contexts of Professional Communication
6. Political and Social Contexts: An analytical paper (8 or more pages) examining some aspect of the possible relationships between media and political and/or social contexts in one or more countries.
Characteristics
of an Exhibit Rated “Pass”
needs, and interests of readers.
Characteristics
of an Exhibit Rated “Fail”
Any one of these characteristics is cause for failure.
Characteristics
of an Exhibit Rated “High Pass”
Self-Assessment
Checklist
_______ I have consulted a number of diverse sources of high quality.
_______ I have taken careful, full, and accurate notes. I am well-prepared to attribute
all information appropriately.
________I have developed a thesis that is significant, contestable, and clearly focused.
_______ I have included all information a reader needs to know. No gaps are evident in
my treatment of the subject.
_______ My essay is tightly organized. Paragraphs are clearly focused around topics,
and paragraphs are arranged logically, with smooth transitions between
elements.
_______ My essay reflects understanding of key theories, cultural backgrounds, and
contemporary issues.
_______ My story has no errors in spelling, mechanics, usage, or attribution.
_______The style of my essay is vivid, engaging, polished, and readable.
QU
Communication Program Professional Portfolio
Areas of Professional Specialization
7.
Public Relations: A campaign proposal, including a title page, table
of contents, executive summary, research needs, research objectives,
hypotheses, research strategies, results, revised situation analysis, proposed
PR plan (goals, objectives, strategies, tactics, calendar, budget), and
appendixes (may include research instruments, raw results, examples of campaign
materials, and other relevant background materials).
Characteristics
of an Exhibit Rated “Pass”
Characteristics
of an Exhibit rated “Fail”
Any
one of these characteristics is cause for failure.
Characteristics
of an Exhibit rated “High Pass”
Self-Assessment
Checklist
I
have included all necessary parts of the proposal:
I. Title page VII.
Research strategies
II. Table of contents VII. Results
III. Executive summary VIII. Revised situation analysis
IV. Research needs
IX.
Proposed PR plan (goals, objectives,
V. Research objectives strategies, tactics, calendar, budget)
VI. Hypotheses X.
Appendixes
My proposal is based on
research conducted by me and/or my class or taken from a scholarly PR journal.
The proposal is computer
produced and is presented in a professional fashion (in its own folder or
section in the portfolio).
My proposal contains no spelling,
punctuation, or grammar errors.
My PR
plan addresses the problem/opportunity presented and is reasonable for the
organization described.
Professional
Portfolio Communication Program
Areas of Professional Specialization
8. Broadcast: One or more audiotapes or videotapes, each 30 minutes or more. At least one exhibit must demonstrate technical facility in production. Another may demonstrate skill in performance.
Characteristics
of an Exhibit Rated “Pass”
Characteristics
of an Exhibit Rated “Fail”
Any one of these characteristics is cause for failure.
Characteristics
of an Exhibit Rated “High Pass”
Self-Assessment
Checklist
_______ I have obtained more than enough footage of high quality to edit into a clear
and coherent presentation of at least 30 minutes.
_______ I have edited with care, using such techniques to underscore and support an
effective story.
________I have not used special effects to excess.
_______ I have developed a complete, clear, and coherent script and/or storyboard.
_______ My presentation is tightly organized and easy to follow.
_______ In my performance, I speak clearly, exhibit confidence, energy, poise, and
professionalism.
Professional
Portfolio
Areas of
Professional Specialization
9. Journalism: An in-depth article (for
newspaper or magazine) or a broadcast script (may be produced, but not
essential) about a topic of your choice.
Characteristics
of an Exhibit Rated “Pass”
Characteristics
of an Exhibit Rated “Fail”
Any
one of these characteristics is cause for failure.
Characteristics
of an Exhibit Rated “High Pass”
Self-Assessment
Checklist
My exhibit contains no
spelling, punctuation, or grammar errors.
My exhibit follows AP writing
style if for print or industry standards for a broadcast script.
My exhibit is within the limits
for length (scripts should be able to be produced in one minute.
I have done the necessary
research, both interviews and secondary, to cover the topic adequately.
I have made the topic
understandable to the average media consumer.
My exhibit includes headlines
or a broadcast slug for a rundown.
Professional
Portfolio Communication Program
Area of
Specialization
10. Professional Communication Exhibit: A portfolio containing examples of business correspondence, analytical reports, desktop publications and group communications.
Characteristics
of an Exhibit Rated “Pass”
Characteristics of an Exhibit
Rated “Fail”
Any one of these characteristics is cause for failure.
Characteristics of an Exhibit
Rated “High Pass”
Self-Assessment
Checklist
_______ I have consulted a number of diverse sources, including both first-hand sources
(interview, survey) and secondary sources (library, electronic databases).
_______ I have taken careful, full, and accurate notes. I am well-prepared to attribute
all information appropriately, including information given to me by companies..
_______ I have included all information necessary to provide clarity in correspondence
and in business reports and presentations.
_______ I have made an effort to understand the contexts for professional
communication, especially the importance of you-attitude and success-
consciousness, and I have used appropriate strategies and tone in presentations.
_______ My portfolio is organized to demonstrate the ability to use professional
correspondence and reports appropriate to management-level contexts, and it
illustrates the ability to use all the appropriate tools of both technical and oral
presentation.
_______ My portfolio includes a professional résumé and examples of successful work in
business and professional contexts. It should provide a good indication to an
employer of your professional communication skills and abilities.
_______ My portfolio has no errors in spelling, mechanics, usage, or attribution.
_______The style of my portfolio is vivid, engaging, and appropriate to the context.
QU
Communication Program Professional Portfolio
Areas of Professional Specialization
11. Sport
Communication:
An in-depth article and side-bars (for newspaper or magazine) or a broadcast script
(may be produced, but not essential) about a sport-related topic .
Characteristics
of an Exhibit Rated “Pass”
Characteristics
of an Exhibit Rated “Fail”
Any
one of these characteristics is cause for failure.
Characteristics
of an Exhibit Rated “High Pass”
Self-Assessment
Checklist
My exhibit contains no
spelling, punctuation, or grammar errors.
My exhibit follows AP writing style
if for print or industry standards for a broadcast script.
My exhibit is within the limits
for length (scripts should be able to be produced in one minute.
I have done the necessary
research, both interviews and secondary, to cover the topic adequately.
I have made the topic
understandable to the average media consumer.
My exhibit includes headlines
or a broadcast slug for a rundown.
Professional
Portfolio Communication Program
Mission-based Characteristics
12. Professional leadership: Documentation of a project or activity showing the qualities of independent thinking, initiative in locating and posing solutions to significant problems, and ability to marshal human and material resources. The project must apply media resources to the problem. The documentation should summarize the process of isolating a problem, posing solutions, gathering and applying resources, and achieving results. An analysis of strengths and weaknesses should be included.
Characteristics
of an Exhibit Rated “Pass”
Characteristics
of an Exhibit Rated “Fail”
Any one of these characteristics is cause for failure.
Characteristics
of an Exhibit Rated “High Pass”
Self-Assessment
Checklist
_______ I have isolated a significant problem to which media resources may be applied.
_______ I have implemented a thorough and careful process of problem-solving and
planning.
________I have tapped a broad range of human and material resources.
_______ I have provided motivation and positive reinforcement to encourage
participation.
_______ I have monitored progress and modified my project accordingly.
_______ I have performed a thorough and candid analysis of the strengths and
weaknesses of the project.
Professional
Portfolio Communication Program
Mission-Based
Characteristics
13. Media Literacy: An analytical paper (6 or more pages) presenting a scenario in which distortions could arise through intentional or unintentional application of media techniques. The paper will demonstrate awareness of media norms, work routines, and technology as well as their potential impacts. Possible elements of study will include framing, priming, and agenda setting as well as influences specific to broadcast media, such as vantage, selection of images, and editing techniques.
Characteristics
of an Exhibit Rated “Pass”
needs, and interests of readers.
Characteristics
of an Exhibit Rated “Fail”
Any one of these characteristics is cause for failure.
Characteristics
of an Exhibit Rated “High Pass”
Self-Assessment
Checklist
_______ I have considered a range of media norms, processes, and tools.
_______ I have chosen a scenario that allows me to show the potential for distortion that could be introduced by mediated communication.
________I have developed a thesis that is significant and clearly focused.
_______ I have included all information a reader needs to know. No gaps are evident in
my treatment of the subject.
_______ My essay is tightly organized. Paragraphs are clearly focused around topics,
and paragraphs are arranged logically, with smooth transitions between
elements.
_______ My essay reflects understanding of media and applications.
_______ My story has no errors in spelling, mechanics, usage, or attribution.
_______The style of my essay is vivid, engaging, polished, and readable.
Professional Portfolio
Communication Program
Mission-based
Characteristics
14. Citizenship/service: Documentation of a service project to benefit campus or community through the use of interpersonal or mediated communication. The documentation should summarize the process of locating an area of service, planning, gathering and applying resources, and achieving results. An analysis of strengths and weaknesses should be included.
Characteristics
of an Exhibit Rated “Pass”
Characteristics
of an Exhibit Rated “Fail”
Any one of these characteristics is cause for failure.
Characteristics
of an Exhibit Rated “High Pass”
Self-Assessment
Checklist
_______ I have designed a significant project of clear benefit to campus or community.
_______ I have implemented a thorough and careful process of planning.
________I have tapped a broad range of human and material resources.
_______ The interpersonal and/or mediated communication central to this project are
effective and of high quality.
_______ I have monitored progress and modified my project accordingly.
_______ I have performed a thorough and candid analysis of the strengths and
weaknesses of the project.
|
Course COM |
Media Writing |
Speaking |
Ethics/Law |
Soc/Pol Contexts |
Leadership |
Media Literacy |
Service |
|
101 |
|
X |
X |
|
|
|
|
|
200 |
|
|
|
|
|
X |
|
|
201 |
|
|
|
|
|
|
|
|
205 |
|
X |
|
X |
|
|
|
|
210 |
X |
|
X |
|
|
|
|
|
320 |
|
|
|
X |
|
|
|
|
330 |
X |
|
X |
|
|
|
|
|
340 |
|
X |
|
|
X |
|
X |
|
350 |
|
X |
|
|
|
|
|
|
351 |
|
|
|
X |
|
|
|
|
352 |
|
|
|
X |
X |
X |
|
|
353 |
|
|
X |
X |
|
X |
|
|
354 |
|
|
|
|
|
|
|
|
355 |
|
|
|
X |
|
X |
|
|
361 |
|
X |
|
|
|
|
|
|
362 |
X |
|
|
|
|
|
|
|
365 |
|
|
|
|
|
X |
|
|
380 |
X |
|
X |
|
|
|
|
|
381 |
X |
|
X |
|
|
|
|
|
382 |
X |
|
X |
|
X |
|
|
|
383 |
X |
X |
X |
|
X |
|
X |
|
384 |
|
X |
|
|
|
X |
|
|
385 |
|
|
|
|
|
X |
|
|
386 |
|
|
|
X |
|
|
|
|
387 |
|
|
|
|
|
|
|
|
390 |
|
|
X |
|
|
|
|
|
395 |
X |
|
|
|
|
|
|
|
480/1 |
|
|
|
|
X |
|
X |
|
497 |
|
|
|
X |
X |
|
X |
|
Course |
Public Relations |
Journalism |
Broadcasting |
Professional Communication |
Sport Communication |
|
361 |
X |
X |
X |
|
X |
|
362 |
|
|
|
X |
|
|
365 |
|
|
X |
|
|
|
380 |
|
X |
|
|
|
|
381 |
X |
|
|
|
|
|
382 |
|
|
|
X |
|
|
383 |
X |
|
|
|
|
|
384 |
X |
|
X |
|
X |
|
385 |
|
|
|
|
X |
|
387 |
|
|
X |
|
X |
|
395 |
X |
X |
|
|
|
|
Support Courses (e.g., design, desktop publishing, marketing, advertising) |
|||||
|
ART |
X |
X |
X |
X |
X |
|
BUS |
|
|
|
X |
|
|
|
|
|
|
|
|
All students majoring in one of the five concentrations of Communication are required to submit a portfolio during the semester of planned graduation. During your last pre-registration meeting, your advisor provided to you a copy of the COM Assessment Handbook, which will assist you in portfolio preparation. If you do not currently have a copy, please contact your advisor as soon as possible to receive one.
Portfolio preparation is a process that should begin as soon as you enter the major and should continue as you revise and polish portfolio exhibits or replace them with work you consider to be even better. Never hesitate to ask your advisor or your instructors for assistance in choosing, evaluating, and perfecting the exhibits in your portfolio.
Beginning in Spring 2006, each student at the sophomore level or higher in the COM program must present a portfolio containing the Media Writing and Oral Communication exhibits. Students at the junior year or higher must also present an exhibit for the Socio-Political Contexts and Media Literacy requirements. In the first semester of senior year, students should have also completed exhibits for Leadership and Service. Exhibits in the area of concentration and in Media Law will typically be completed in senior year, but may be prepared earlier in some cases. Final polishing and formal presentation of the graduation portfolio takes place during Senior Seminar.
Portfolios for all COM majors will be reviewed by the faculty on a special Assessment Day in Spring 2006. The faculty will at that time consider whether each student is making satisfactory, unsatisfactory, or exceptional progress and will advise the student accordingly. This process will enable students to decide whether Communication offers the best opportunities for them and to learn how to improve their performance.
Please use the table in your Assessment Handbook to see the courses in which you will prepare specific exhibits for your portfolio. In general, you should develop a habit of saving your major written and multimedia work: outlines of speeches, news articles and scripts, videotapes, formal papers and presentations prepared for your Communication classes. Confer frequently with your advisor and your instructors to decide which items should be retained for possible revision and inclusion in the portfolio as you work toward levels of professional knowledge and performance in the field.
|
Level |
Required Exhibits |
Possible sources |
|
Sophomore or higher [Reviewed at Spring Assessment Day] |
Oral Communication Media Writing |
“Public Speaking” “Media Writing” The Falcon |
|
Junior or higher [Reviewed at Spring Assessment Day] |
Socio-Political Contexts Media Literacy |
Any of the socio-political courses “Understanding Media |
|
By Senior Year [Graduation portfolio presented at conclusion of Senior Seminar] |
All other exhibits (Law/Ethics, Leadership, Service, Field of Concentration) |
Media Law Major field courses Internships Service opportunities |